1. Product Information
Q1. What types of supplements do you offer?
We offer a wide range of nutraceutical capsules including multivitamins, herbs, probiotics,
mushroom extracts, joint support, women's wellness, and more.
Q2. Are your capsules vegetarian?
We offer both vegetarian HPMC capsules and gelatin capsules, depending on the formulation.
Q3. Are your products safe?
Yes, all products are manufactured in GMP certified facilities and tested for purity, potency, and
safety.
Q4. How should I take the supplements?
Follow the recommended dosage provided on each product label or consult your healthcare
provider.
Q5. Are there any side effects?
Our formulas use high-quality ingredients. However, people with medical conditions, pregnant
women, or those on medication should consult a doctor before use.
Q6. How long until I see results?
Results vary by product, but most customers experience noticeable improvements within 6-8 weeks
when taken consistently.
2. Shipping & Delivery
We deliver all over the world depending on the quantity you order.
Q8. What are your delivery timelines?
Orders are typically delivered within 3-7 business days, depending on your location.
Q9. How do I track my order?
Once shipped, you'll receive an SMS/Email with a tracking link to monitor your package.
Q10. What if my product arrives damaged?
Please contact us within 48 hours with photos, and we will arrange a replacement immediately.
3. Orders & Return Policy
Q11. Can I cancel my order?
Orders can be cancelled before they are shipped. Once dispatched, cancellation may not be possible.
Q12. Do you accept returns?
We accept returns only for damaged, defective, or incorrect products.
Opened or used products cannot be returned for safety reasons.
Q13. What is your refund process?
After approval, refunds are processed within 5-7 business days to the original payment method.
Q14. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and wallet payments.
Q15. Do you offer Cash on Delivery (COD)?
COD availability depends on your pin code. If eligible, the option will appear at checkout.
4. Security
Q16. Are my payments secure?
Yes, all payments are processed through secure, encrypted payment gateways.
Q17. Is my personal information safe?
We follow strict privacy and data protection policies. Your information is never shared without your
consent.
Q18. Do you store my card details?
No, we do not store any sensitive payment details. All card information is processed directly by
secure providers.
5. Wholesale / Distributor Queries
Q19. Do you offer wholesale prices?
Yes. We supply products at bulk pricing for distributors, retailers, and resellers.
Q20. Do you have a minimum order quantity (MOQ)?
MOQ differs based on the product range. Contact us for exact details.
Q21. Do you provide white label or private label services?
Yes, we offer private labeling for capsule based supplements.
Q22. Do you ship wholesale orders internationally?
Yes, international shipping can be arranged for bulk orders.
Q23. How can I become a distributor?
You can connect with us through:
vedanutra@gmail.com,
+91-8275829267,+91-9975166637
Still have questions? Our team is happy to help.